Privacy Policy

For the provision of high-level services, we collect from our clients the necessary data for the transaction. We give immediate priority to the Privacy Policy of your personal information. We follow this privacy policy. We strictly protect any information you provide to us. The quality services we provide require the use of the following personal data:

When registering the user at, some personal information may be requested, such as:

  • name,
  • last name,
  • company,
  • country,
  • address,
  • city,
  • region,
  • Postcodes,
  • phone,
  • e-mail address, etc.

In the case of a company where an invoice is issued, the following details are also required:

  • Company name,
  • Sitting Elements
  • Company Object,
  • Tax Registration Number (TIC), and
  • Public Economic Service (PFA).


As part of offering our services, we collect certain personal data to facilitate communication with you and provide the best service.

Through Privacy Policy (hereafter Privacy Policy), we want to explain our practices and policies for:

  • collection,
  • use and
  • data exchange and cookies collected by or for you.

The Privacy Policy applies regardless of whether you access our site through:

  • personal computer,
  • mobile device or
  • of any other technology or device.

For the purposes of this policy, the owner of the company is Iordanidis Athanasios (NetGraphics) based in Thessaloniki, Vas. Olgas 82, Zip Code: 54643 (VAT number: 112560095, PFA: H’ of Thessaloniki). For any questions, please contact NetGraphics at

Categories and Uses of Data We Collect

Purpose of data processing Personal Data Possible consequences of failure to provide personal data Legal Basis of Processing
Sign up Personal IDs, contact information, tax IDs, financial information, login information, location information Failed to sign up Execution of a contract
Verification of identity and contact information Personal Identifiers, Financial Information, Link Information Suspension / account closure. Non-availability of connection Legal obligation
Order tracking & evaluation behavior for personalized bids, bonuses, and user interface Personal IDs, order activity, financial information, login information Unable to receive bids and bonuses. Consent
Informational communications, newsletters and campaigns Personal Identifiers, contact information Unable to download newsletters and marketing campaigns Consent
Questions, complaints & troubleshooting Personal IDs, contact information, customer activity, login information, financial information Legitimate Interest (Best Customer Service and Troubleshooting)
Promotions & Promotions Personal Identifiers, contact information Non-availability of related supply, promotion, etc. Consent

Disclosure of Personal Data

We will not assign, disclose or rent your personal information to any third party / entity in a manner different from that described in this Policy. However, we reserve the right to disclose your personal information to third parties:

  • If we are required to disclose or share your personal data in order to comply with any legal or regulatory obligation, to apply our terms and conditions or to protect our rights, property and safety, our customers or third parties .
  • To work with law enforcement agencies to enforce laws and to investigate and prosecute illegal activities such as frauds. We reserve the right to disclose any information relating to you to law enforcement agencies and other competent bodies that, in our estimation, is necessary or related to any fraud investigation or other illegal activity.

In particular, these principles are:

  • Anti-money laundering organizations
  • Anti-Terrorism Organizations
  • Law enforcement agencies in the countries we are active in

This includes exchanging information with other companies and organizations (eg banks, credit institutions) inside or outside the EU for fraud protection and credit risk mitigation purposes. These entities can then use your personal information to investigate and act on any such violation in accordance with their procedures.

Finally, we reserve the right to disclose specific personal information to third parties / independent service providers, agents or independent contractors:

  • that help us keep our site and
  • provided by other management services (including, but not limited to, the processing and processing of orders, customer service, data retention and analysis, customer communication on our behalf, and the collection of information for participation in competitions and other promotions, selection of winners and award awards).

We seek to ensure that these third party / independent service providers will not use your personal data for any purpose other than to provide the services for which they are contractually bound. We also create contracts with these third parties which oblige them to comply with the standards of personal data protection required by law and use the data only for the purposes for which they were transmitted.

In order to achieve the objectives of current policy, the following third parties, located in the European Union, may receive your data:

  • Payment Providers
  • Prevention and suppression of activities related to money laundering and terrorist financing and anti-fraud services
  • Platform Providers
  • Service Providers

We will not disclose your personal data to third parties outside the European Union in countries where there is no appropriate data protection regime. However, should such data transfer be necessary, we will take all possible measures to ensure that your data is dealt with safely as well as within the EU / EEA and in accordance with this Policy and applicable law. In addition, we will update the current Policy to cover cross-border data transfer and related safeguards for your privacy.

Data retention period

It is our policy to maintain your data only for as long as it is necessary for the purpose for which it was collected, in accordance with the principles of data minimization and storage limitation. For all of the following reasons, your data will be retained for at least five (5) years after our customer relationship expires. In addition, we align the retention of your data with possible variations resulting from the exercise of your privacy rights (you can get information in the Update Information section).

In some cases, certain personal information may be retained beyond that time due to possible legal obligations, legitimate interests, etc. Such cases are likely issues related to:

  • Money laundering
  • Taxation
  • Civil law
  • Criminal law
  • Any other legal issues
  • Rights of protection of personal data

At any point, while retaining or processing your data, you retain the following rights and you may also submit the appropriate requests via email at

Right of access: You have the right to access the personal data we hold for you

Right of Correction: You have the right to correct inaccurate or incomplete data that we hold for you.

Right to delete: You may request that the data we hold for you from our records be deleted and we are required to satisfy your request in specific cases.

Right to limit processing: You have the right to request that your personal data be processed and we are obliged to satisfy this request when certain conditions are met.

Right to data portability: You have the right to request that the data we hold for you be transferred to another organization.

Right of objection: you have the right to object to processing of personal data you are subject to, under certain conditions.

Right to withdraw consent: where the legal basis for your data processing as specified in the “Categories and uses of the data we collect” section of this Policy is “Consent”, you have the right to withdraw your consent at any time in writing to the email info @, without this negating the legitimacy of the processing, which preceded the revocation and was based on prior consent.

We will evaluate your request and we will respond to you as soon as possible and in any case within one month of submission:

  • request approval,
  • partial approval of a request,
  • rejection of a request

In the event that NetGraphics rejects your request for the above mentioned Data Protection Rights, we will communicate the reasons for your rejection. You have the right to file a complaint directly with the regulator.

We reserve the right to reject requests that are unreasonably repetitive, require disproportionate technical efforts or have disproportionate technical consequences, jeopardize the privacy of others or are impossible to implement.

Updating your personal information

If you are a registered user of the site by signing in to your account and using the tools provided to process this information, you can, except in exceptional circumstances:

  • check,
  • let me know or
  • delete some personal information.

However, some of the elements necessary for checking the eligibility can not be deleted.

You can obtain a copy of your personal information by email at To protect yourself, you will need to prove your identity to receive copies of it. You should provide the appropriate information for your identification and other relevant information that will help us fulfill your request. If you wish to close your account, you can contact Customer Service. If you would like to close your account, this could also be done by email at We have to comply with such requests unless there is a legitimate reason not to delete your data.


Protecting your data is extremely important to NetGraphics and we are constantly trying to provide all possible safeguards for:

  • the storage of your personal data,
  • limiting unauthorized access and / or potential changes.

These means include information security measures in line with current best practices to protect the privacy of our customers. These measures include technical and procedural actions and follow-up and tracking actions, aimed at:

  • to secure data from misuse,
  • unauthorized access or disclosure, loss, alteration or destruction.

The security and privacy of your personal data and account is our top priority. We take the necessary measures and following the most advanced methods of protection for their preservation. Your personal information will not be used at any time for purposes other than those required for:

  • the proper operation of the website,
  • of the products and services we provide.

In any case, access to them, on our part, is carried out exclusively by authorized personnel and is fully controlled.

Our company regularly checks the proper operation of security mechanisms. We apply an SSL Security Certificate that validates the best practices we adopt to encrypt data. We use the SSL / TLS template that encrypts user data before sending it from a computer when a user:

  • is recorded,
  • is linked,
  • makes payments or
  • sends us sensitive information.

In this way, data can only be decrypted by NetGraphics servers.

The web pages that the user browses are encrypted by NetGraphics servers. This way they can be decrypted only by the user’s computer. Indicatively, browsers like Chrome, Firefox, or Opera encrypt are AES-256 bits. Our servers will not accept links from browsers that do not meet the minimum 128-bit encryption security requirement. The security of the pages can be verified by the presence of the padlock in the browser. Internet Explorer users can double-click on the Properties option and confirm the use of the TLS protocol accordingly.

If you believe that you have identified a potential security vulnerability in any of the pages, services / products, please email with a summary of this information along with the email to which we could contact you for further information.

Internet protocol address (IP)

When you visit the site, your device’s IP address and browser settings are entered. The IP address is a unique address used by the devices:

  • to be recognized and
  • to communicate with each other on a computer network.

Browser settings may include:

  • the type of browser you are using,
  • browser language and the time zone.

We collect this information so that we can tailor your experience and locate your device in the following cases:

  • misuse or
  • illegal actions.

In addition, we may use your IP address to reach your location (city-level). We also use the Google Analytics service to collect and edit site user statistics. Read the Google Privacy Policy for more information.

Changes to the Privacy Policy

We strive to review and keep up-to-date with this Policy. In this way:

  • we comply with legal and regulatory requirements and
  • we also provide optimal protection of your personal data.

Any updates will be communicated to you via the current web site. Contact us If at any time you believe that we do not comply with the provisions set forth in this Policy or any other matter related to data protection, please contact us by e-mail at

Cookies Policy

What are cookies?

Cookies are small files with information that a website stores on a user’s computer. The cookies are stored by the web server. Every time the user connects to the site, the latter retrieves that information and provides the user with relevant services. A typical example of such information is the user’s preferences on a website, as stated by the user’s choices on the site (eg selecting specific “buttons”, searches, ads, etc.). The installation of “cookies” is only allowed with the consent of the user and after appropriate updating.


Why we use Cookies

We use cookies to make your tour easier and more enjoyable. We may collect information when browsing the site but also be able to evolve according to the requirements of our audience.

Related Cookies

While browsing the site, cookies may be stored on your computer by third-party services such as: For statistical purposes about traffic and site analytics, means of social networking or other forms of internet marketing and web site promotion (facebook, twitter, instagram, flickr, pinderest, google +, skype, linkedin, etc.) corporate video playback (youtube, vimeo, etc.) sitemap service by map (google maps, foursquare, etc.) information, corporate, financial, statistical or other (pdf, excel, word, txt, etc.).

Disable Cookies

None of the cookies on the site are necessary for its operation, you can disable cookies from your browser settings. For more information about disabling cookies, please visit your browser’s official website.

Terms of use

The copyright of the Content (e.g., programs, information, data) and the Services of the website that have been introduced to the Network are protected by:

  • Greek,
  • Community and
  • international copyright laws.

Anything is prohibited:

  • copy,
  • distribution,
  • transport,
  • processing,
  • resale,
  • creating derivative works or
  • misleading the public about their real provider of Website Content.

Only after prior written permission from NetGraphics or any other copyright holder is permitted:

  • reproduction,
  • re-issue,
  • loading,
  • communication,
  • hearsay,
  • broadcast or
  • any other use of the content in any way or means for commercial or other purposes.

The online store provides the Content, products and services available through the site “as they are”. For example, information, names, photos, illustrations. In no event is the online store responsible for any legal or civil and / or criminal claims. Nor is any damage (positive, special or incidental), which, but not limited to, alternatively and / or cumulatively consists of:

  • loss of profits,
  • data loss,
  • loss of earnings,
  • financial satisfaction, etc. by visitors of the website or third parties due to a reason:
    • with or without function and / or
    • the use of the website and / or
    • inability to provide services and / or
    • information made available by him and / or
    • from unauthorized third party interventions in products and / or
    • services and / or
    • information available through it.

The use of the website must be done solely for legitimate purposes and in a manner that does not restrict or impede its use by third parties. The visitor is obliged to use the website according to:

  • the law,
  • good morals and
  • these terms, and
  • not to commit acts or omissions that may cause damage or malfunction to, affect, or endanger the provision of NetGraphics services.

This site may contain references to third-party sites. NetGraphics is not responsible for the content of these pages and for any damage resulting from their use. The visitor has access to them at his own risk.

The online store is making every effort to ensure the smooth operation of its website. However, it does not guarantee that the functions of the website or servers will be uninterrupted or free of viruses or other similar elements.

The online store reserves the right to:

  • modifies,
  • adds the content or services of the website, as well as the terms of use at any time it deems necessary and without prior notice, by notifying them through its website.

Names, images, logos and distinctive features representing NetGraphics or third parties and their products or services are trademarks of NetGraphics or third parties protected by applicable trademark laws. Their appearance on the website should in no way be construed as a transfer or assignment of a license or right to use them.

Our online store fully complies with International and European Law on E-commerce issues as well as Consumer Protection Law (Law 2251/1994) which regulates distance selling issues.

Visiting the site requires unconditional acceptance of the above terms when using NetGraphics services.

Account Terms

The use of the services by users of implies the full and unconditional acceptance of these terms. For this reason, NetGraphics recommends that users read carefully the texts that follow, and for each query they can contact the e-mail address

Registration – User Account

During the registration process as members of the services, users will be asked for some personal information and information. Each user undertakes to:

a. provides true, accurate, valid and complete information, and

b. maintains and diligently updates its subscription data to keep it true, accurate, valid, up-to-date and complete.

During the registration and account creation process, the user will be asked to set a personal password and a user name. Users are solely responsible:

  • for all transactions performed through their personal username / password and generally through their user account and
  • they must exercise due diligence to safeguard the above elements.

NetGraphics recommends that its users take all necessary security measures to:

  • to prevent unauthorized use of the services of and their password from third parties.

NetGraphics also recommends its users:

  • memorize the password and
  • to avoid being displayed on objects or points that can be made accessible to third parties.

NetGraphics enables members to change their username and password if they wish. Personal information will remain unaltered, the system will now recognize the customer with a different password.

Finally, NetGraphics recommends that its users be very careful and always log out of their account at the end of each use of the service. This way unauthorized access to their account by third parties can be avoided.

NetGraphics is not responsible for any damage or damage resulting from users’ negligence in complying with the present terms.

NetGraphics reserves the right, if any of the foregoing, to disable any such account without any notice to the user.